Help Center

Fitsana combines guided workouts, sleep sounds, and nutrition tracking in one app so you can train, recover, and eat well without switching tools.

Download the iOS or Android app, or use the web app, then sign up with email and password, Google, or Apple. After sign-in, complete onboarding so we can tailor plans to your goals and experience level.

Yes for downloaded content. You can download workouts and sleep tracks ahead of time for gyms, flights, or weak connections. Progress syncs when you are back online.

During onboarding you share goals, experience, equipment, schedule, and focus areas. Fitsana builds a plan you can follow in the workout player with guided video, rests, and progress tracking. You can swap exercises from the library when needed.

Completed sessions contribute to progress metrics such as duration, volume, estimated calories burned, and streaks. Estimates are approximate and not a medical measurement.

Sleep sounds, music, and stories designed for wind-down. Use the mini-player to keep audio going, and download tracks for offline nights.

Log breakfast, lunch, dinner, or snacks with calories and macros. Set daily nutrition goals and review rings and weekly trends on your nutrition screens.

Photograph your plate to get a fast estimate of calories and macros. AI estimates can miss ingredients or portion sizes—adjust the entry when you know better, especially if you have medical dietary needs.

On supported devices you can grant access to steps, heart rate, workouts, active energy, and weight. Fitsana uses authorized data to show a clearer picture on your You tab. Manage permissions anytime in iOS Settings → Health → Data Access.

Premium unlocks the full experience beyond the free tier—such as deeper workout and sleep libraries, advanced tracking features, and priority support depending on your plan. See current options on the pricing page or in the app paywall.

• iPhone / iPad: Settings → Apple ID → Subscriptions → Fitsana
• Android: Google Play → Payments & subscriptions → Subscriptions
• Web (Polar): Use the customer portal from your purchase receipt or contact support

Mobile purchases follow Apple or Google refund policies. Web purchases follow Polar's policies for your order. Email [email protected] with your order details and we will point you to the right path.

Open Settings in the app or web account screen to update appearance (light, dark, or system) and language preferences where available.

Use account deletion in Settings where available, or email [email protected] from your registered address. Deleting your account removes personal data associated with it except records we must keep for legal or billing reasons. See the Privacy Policy for details.